Netsuite Infrastructure

INFRASTRUCTURE

NetSuite provides the infrastructure that your business requires

Security and availability are the most critical elements in any system that contains your business data. It is necessary to assure their customers that their information is safe with you and you need the assurance that your business data is both safe and accessible. NetSuite has been developed and implemented multiple levels of data redundancy for extensive security and business continuity. NetSuite takes three views with respect to security: availability, integrity and confidentiality. Coupled with our business practices, you can be sure that your data is accurate, accessible and safe.

Data Security

For many companies, the level of security and availability, contingency plans and backup provided by the SaaS provider can be much higher than they themselves can provide. NetSuite provides multiple levels of data protection to ensure the safety of your business information.

High levels of security NetSuite is derived from both the state of the art data center and depth of internal controls built into NetSuite products. Also security is managed by personnel with extensive experience in managing data center facilities and the NetSuite solution.

Facilities data center security

The NetSuite data center is placed in a secure facility with access only available to NetSuite NetSuite. The security features are designed to deter, detect and deny access to unauthorized parties.

DatosEl Safety Center NetSuite data center guarantees the security and redundancy in their operations to provide high levels of security for both physical and electronic infrastructure of the network. The network was built to meet or exceed commercial telecommunications standards worldwide for availability, integrity and confidentiality. Security features are designed to deter, detect and deny access to unauthorized parties.

Power Backup System - uninterrupted power supplies (UPSs) NetSuite has designed a solution to have continuous power. The UPSs are equipped with an N +1 configuration. Each UPS battery system is designed to withstand a full load for 15 minutes without a generator. Emergency generators typically provide backup power in less than 10 seconds and are designed to withstand the maximum load of the entire installation.

Contingency terromotosEl NetSuite data center meet earthquake codes and local and national practices in all geographic areas classified as seismic. Modifications to facilities include but are not limited to:

Seismic ground bars for seismic elevadoBarras for seismic gabinetesBarras for seismic interruptoresBarras electrical panels for pipes and brackets asociadosRedundancia energy to direct current (DC Power) in case of earthquakes



InternetEl redundant connection to NetSuite data center features 3 channels each 1 Gbps, so that there is a redundancy that ensures end-user connectivity. This redundancy ensures the reliability of the connection without a bottleneck in data transmission to or from the data center.

Design expert system against incendiosEl fire protection system that has the NetSuite data center is a security system that can prevent problems with accidentally activated water showers fire. There is a double action mechanism that ensures proper activation of the water systems, so that not all activated at the same time and ensures that systems are not affected by accidental activation of a fire alert.

HVAC (heating, ventilation and air conditioning) All air conditioners typically provide support for the computer equipment room. It has air-handling systems optimized to produce as little moisture as possible. Likewise, isolation has a floor of 18 feet, designed for proper air distribution.

Physical access to the data center physical infrastructure NetSuiteLa maintains strict physical security policies and controls to allow unescorted access to areas of pre-authorized staffing of NetSuite. The first level includes a security controlled access badges and sensors reading for them. These sensors have been placed at strategic points of access within the entire data center. All perimeter doors have alarms and are insured. People should be allowed to register to access the palm of your hand to enter. All access to the data center are monitored and recorded in the information system.

Data Management

The NetSuite product infrastructure helps ensure business continuity. In addition, daily backup tapes of all the data is stored remotely.

System N +1 Many of the NetSuite system components are implemented based on a redundancy scheme N + 1. This design allows one or more elements of the system can fail without causing an interruption in service due to redundancy of an online component, which assume the operation automatically.

Hot BackupsTodos production data are stored in locations immediately redundant. Well of course, all data is stored on tape too reliable, but for fast recovery times in the event of a disaster at the system level, daily backups are taken hot NetSuite giving the ability to restore your data fast and reliable.

Tapes offsite

Automatically create backups of all customer data and are ready to be stored off-site tape every day. The tapes are taken offsite to a secure location that is designed to protect the tapes under almost any environmental condition. The offsite facility exceeds the storage requirements of the industry and is 100 miles away from the data center.

EscalabilidadNetSuite designed their systems to accommodate surges and spikes on the use and seamlessly scale up to meet an increase in volume and transactions. Therefore, you can be sure that NetSuite is designed to accommodate the dynamic growth and continuous.

Product Safety

NetSuite was designed from the ground up to provide in-depth security measures throughout the application and to deter any attack that threatens the integrity of customer data.

Application - Access únicamenteEl system is divided into layers that separate the data from the NetSuite application itself. This gives you the assurance that the application users can never access your information to maliciously alter or copy them.

Role - Level of Access, Disconnect with inactivity and block cuentasCada end user is assigned a specific role with specific permissions to only view and use the features related to their own work. The system also detects inactive connections and automatically blocks the browser screen to prevent someone else sitting at your computer using your access. Also, if someone tries to access the application assuming an ID and password, the account will be locked after several attempts.

Safety and Operations

NetSuite takes proactive measures to ensure that the application is safe from Internet attacks. All servers are protected by a firewall (firewall) to prevent access thereto by unauthorized users according to defined protocols and methods. Additionally, with a layered structure that generate security filters that allow use of unbundled network and load balance safely.

128-bit Secure Socket Layer Data EncryptionDesde the time you or your employees access the login screen NetSuite application, data is protected. Your unique ID and password and all the connection data are encrypted with 128-bit SSL, the same level of security of transactions currently used by some banks in the world's largest Web and e-commerce companies.

ContinuoUtilizamos monitoring a group of scanners and intrusion detection systems (IDS) to identify any vulnerabilities in our network. We block unauthorized attempts to access our data center, and record and investigate any unauthorized connection attempt.

Full trace continuously keeps track auditoriaNetSuite full audit. Keep track of each transaction for detailed connection of the user and provides a record of times for each event.

Testing and mantenimientoAl as protecting systems, the processes that govern the availability of NetSuite are continually tested, improved and maintained. Process management is guided by good practices in the industry. NetSuite subjects all its processes and procedures to regular audits by third parties as part of its commitment to quality.

Availability

NetSuite's mission is to provide access to their data on which the company is confident, you can rest assured that your business can run continuously to disruptions or unexpected events.

The following link can view the report in real time in which the service has been available continuously HERE?

Secure access NetSuite system and its data are essential for your business - and make sure you have access. Access to your data is a fact - your data is yours, which you can export at any time. And to provide uninterrupted service, we can provide access to telephone line if your ISP has problems. Our service level agreements include an uptime guarantee of 99.5% through the entire family of applications in production of NetSuite.

Access to your information

While we handle your information securely in our data center, these data will always be their and only their data, and will always have the ability to export your data in an IFF file (tab-delimited format recognized by several applications) or files CSV (comma separated values) from our applications. We have created this functionality, because we know it's important that you have the option of recovering your data anytime, anywhere you want.

Contingency for Non-Availability of Internet

We know that providing uninterrupted service is critical to its success. We also know that other factors may affect your ability to achieve our service, such as the capacity of your Internet service provider (ISP) to keep constantly connected to the Internet. That's why we have also developed the ability to provide on a temporary basis in case you experience problems with your ISP.

Service Level Agreement

We know that downtime is not an option for your business. This is one reason that our service guarantee agreement of 99.5% of air time, excluding the times or periods of scheduled service. We guarantee 99.5% availability of service in the entire NetSuite family of products for all our customers. There are credit policies should not be able to provide availability of this level.

NetSuite Green

NetSuite offers an energy saving alternative to traditional software solutions on-premise ERP and CRM. According to a recent study Greenspace sustainable impact, using NetSuite creates significant benefits for energy savings through the resources of his cloud (Cloud computing), since the centralization of data centers help companies substantially reduce the consumption of energy and costs:

Reducing power consumption in server space, NetSuite customers reduce their electricity consumption in the overall server space by 99% resulting in a reduction in the average cost of $ 10.300 per año.Reducción total cost: between saving energy and reducing the need for software, hardware, maintenance, personnel and occupancy, NetSuite customers reduce their costs by up to $ 100,000 for electricity consumption año.Reducción: NetSuite is close to save the company and its most 6,000 customers nearly 600 million kilowatt hours (kWh) per year - equal to the average annual electricity consumption in 56.000 casas.Por Therefore, our customers can overcome the environmental and capital costs in hardware implementations. They do not have to own and operate data centers climate controlled. They do not need additional power and cooling to keep data centers running at optimum efficiency - not to mention the additional cost of implementation, maintenance and upgrades.

The result? Companies not only save money but turn green in the process. This means an ecological approach to software - less energy use, lower emissions and clever thinking in the management of technology.

Business Practices

NetSuite's commitment to the highest standards of business ethics assures our customers that they expect integrity, legally and personally. Our business policies support its ability to assure customers the same high standards to which we adhere.

NetSuite supports best practices for managing your business in NetSuite and NetSuite as a company. NetSuite has a stable architecture, highly available systems with multiple layers of redundancy to provide application availability and unparalleled reliability. Like the systems that protect the processes that govern the availability of NetSuite are continually tested, improved and maintained. Process management is governed by the best industry practices. NetSuite subjects all its processes and procedures to regular audits by third parties as part of its commitment to quality.

SAS 70 Type II Compliance

NetSuite is certified as a provider of SAS 70 Type II solutions and on-demand services. SAS 70 is an internationally recognized auditing standard, this certification demonstrates that the service organization has been audited with all the rigor of the case in each of its processes related to the management and technology management. Specifically, it ensures that the changes in our production systems and applications are properly authorized, tested, approved, implemented and documented, so that your data is always backed up and stored safely and that the code of conduct NetSuite in terms of our policies, procedures and our responsibility to our customers to provide a service that they trust now and in the future.

Payment Card Industry Data Security Standards (PCI DSS)

NetSuite meets the data security standards of the Payment Card Industry (PCI), added the stronger security settings to help our customers protect the numbers of credit cards. NetSuite provides credit card authentication 3D - also known as Verified by Visa and MasterCard SecureCode. 3D Secure adds a greater level of protection against credit card fraud.

Risk Mitigation

A process of effective risk management is an important component of a successful safety program. The main objective of risk management process is to protect the NetSuite application availability NetSuite. The process of risk management at NetSuite includes definitions and practice guidelines to assess and mitigate the risks identified in your system. The extensive risk management NetSuite has been modeled after the publication 800-30 National Institute of Standards and Technology and maintained in accordance with this standard.



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